Address
304 North Cardinal St.
Dorchester Center, MA 02124
Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM
Company Values
Vision
A globally recognized Centre of excellence for the creation and nurturing of vibrant and competitive MSMEs.
Mission
To develop dynamic Ugandan MSMEs through mass delivery of comprehensive and quality business development services aimed at enhancing their productivity, growth, and competitiveness.
Our Values
Enterprise Uganda has a clear set of values that guide the execution of its work. The values are embraced by all staff and define the way they behave, as well as help them achieve the company’s vision and goals. The values of EUg are:
Distinctiveness
We strive to develop and deliver high impact products and solutions that give us a competitive advantage over our competitors. We also strive to develop new competencies to meet changing market requirements and competitive situations.
Responsiveness
Customer service is the hallmark of great service businesses. We strive to provide a great customer service experience day in and day out by responding quickly and effectively to our clients’ needs. Great customer service builds our brand and generates referrals for us from satisfied clients.
Innovation
Positioned to offer a unique bouquet of products, EUg values the importance of continuous improvement and innovation. Innovation is part of our DNA and happens everywhere. We think big and we never settle. We challenge our ideas of what is possible in order to better meet the needs of our customers. We innovate together with our customers, whose feedback helps us develop products that best serve their business needs.
Learning
With all of the technological and scientific advances in recent years, we are positioned as a learning institution that continuously improves on its products and services, as well as delivery methodologies. As a key BDS provider to MSMEs, we have access to vast amount of information to feed our learning. We believe that knowledge is power and challenge ourselves to be lifelong learners; we are open to change; we respect the opinions of others; and we listen to learn.
Empathy
We strive to listen, identify with and understand our clients’ concerns before helping them. It is our job to ensure that we handle clients with challenging situations in a manner that leaves them with a great experience and happy to have come to us. We bring humanity to every interface with clients.
Professionalism
We handle the responsibilities of our job, the way we interact with our customers and deal with other people, including concerned citizens and groups in a professional manner. Professionalism on the job will enhance our credibility, improve public trust and reinforce customer confidence in our solutions. We strive to be knowledgeable about our job, upgrade our knowledge continuously and be on top of the local MSME sector and its issues.
Mandate
Enterprise Uganda EUg is mandated to be a national BDS provider as well as a catalyst for BDS delivery, countrywide. EUg plans to broaden and align its mandate to government initiatives and priorities as outlined in the NDP III, PDM; NRM manifesto and the national BDS framework. The new mandate is outlined below.
- Strengthen the entrepreneurial and management capacities of local enterprises through mass provision of BDS geared towards improving firm capabilities to drive growth, jobs and wealth creation.
- Strengthen the organizational and institutional capacity of the private sector entrepreneurial Ecosystem to drive growth.
- Strengthen the institutional capacity of government Ministries, Departments and Agencies (MDAs) to support transformational enterprise growth and development.
- Create general entrepreneurial awareness nationally.
- Develop business linkages between MSMEs and large companies and government investments.
- Create and nurture special interest groups like women; youth; PWDs; senior citizens; subsistence households (39%) under PDM, to become effective entrepreneurs.
- Establish a BDS Center of Excellence and deliver on the BDS Framework.
- Establish a vibrant research, innovation, learning and knowledge sharing center on BDS.
Strategic Objectives
Enterprise Uganda EUg strategic Focus areas/objectives for the 5-year planning period 2023/24 -2027/28 can be summarized in Five (5) thematic areas.
- Awareness, sensitization, and Mass roll-out of BDS to MSMEs.
- Optimize Government Investments and programs by promoting the uptake and utilization of structured BDS.
- Digitalization and use of technology (digitization) to deliver BDS.
- Catalyze and coordinate a structured BDS delivery mechanism and establish a national BDS center of excellence.
- Building and strengthening strategic partnerships to support the National BDS Agenda.
Product Bouquet
Here is our product Bouquet and the number of SMEs impacted.
| Product Bouquet | No. of SMEs Impacted |
|---|---|
| Business & Enterprise Start-up Tool (BEST) | 130,720 |
| Agri-Business Entrepreneurship Training | 30,168 |
| Specialized Trainings | 8,384 |
| Growth-Oriented Tool (Go-Tool) | 4,587 |
| Entrepreneurship Training Workshop (ETW) | 2,362 |
| ETW Hybrid | 1,923 |
| Others | 604 |
| Mini BEST | 338 |
| Business Health Check (BHC) | 210 |
| Total | 179,296 |
Specialized trainings include
We also offer training in the following
Framework
“Enterprise Uganda” was established under the framework of the UNDP Enterprise Africa regional initiative with support from a consortium of local and international donors.
The concept behind Enterprise Uganda is based on the Empretec Program Model currently operating in 32 countries in Africa, Eastern Europe, and Latin America. The Empretec model is designed as a one-stop program, which provides an integrated and comprehensive range of business support services for SMEs using a hands-on approach.
Whom we work with
Enterprise Uganda works with the following;
- Business people (entrepreneurs) whose businesses are not getting the desired business results
- Enterprises that have reached the stage of fast business expansion but are not able to cope with the challenges of growth
- Enterprises that may have benefited from specific grants or credit facilities and are seeking assistance to make effective use of such facilities.
- Promoters of start-up enterprises who have developed great bankable business proposals but are frustrated in getting them implemented.
- Youths from any profession who have not yet got that rewarding and satisfying achievement they always dreamt of after completing their studies.
- Adult or employed professionals are were not satisfied with their current incomes and willing to explore other alternative income generating opportunities.
- Ambitious and motivated Ugandans willing to venture into private enterprise and walk the road of successful business people.
- Government Agencies and Non-Governmental Organisations (NGOs), Banks, Microfinance, Institutions, Corporates.
